Help & Support

Have a question, feedback, or need assistance? We're here to help. Find answers below or contact our support team directly.

Our Pricing Plans

Free

$0/month

Perfect for casual writers who want to share their stories.

  • 5 AI prompts per month
  • GPT-3.5 model
  • 100 words per response
  • Follow other users
  • Export individual stories as PDF
Sign Up Free

Starter

$5/month

For writers who want more AI assistance and community features.

  • 100 AI prompts per month
  • GPT-3.5 model
  • 200 words per response
  • Commenting access
  • Export all stories as PDF
Get Starter

Pro

MOST POPULAR
$15/month

For serious writers who need advanced AI-powered assistance.

  • 300 AI prompts per month
  • GPT-4 model access
  • 300 words per response
  • Advanced content generation
  • Priority support
Get Pro

Business

$29/month

For professional writers and content teams.

  • Unlimited AI prompts
  • GPT-4 model access
  • 400 words per response
  • Team collaboration tools
  • Dedicated account manager
Get Business

Frequently Asked Questions

To upgrade your subscription plan:

  1. Go to your Dashboard
  2. Click on "Subscription" in the sidebar
  3. Select your desired plan
  4. Complete the payment process

For more detailed instructions, check our Writing Guidelines.

AI writing features are available to all users, but with different limitations based on your subscription plan:

  • Free users get 5 AI prompts per month with GPT-3.5
  • Starter users get 100 AI prompts per month with GPT-3.5
  • Pro users get 300 AI prompts per month with GPT-4
  • Business users get unlimited AI prompts with GPT-4

If you're unable to access the AI features, make sure you haven't used all your monthly prompts. You can check your remaining prompts in your dashboard.

Our rich text editor provides formatting options for your content:

  • Use the floating toolbar to format text (bold, italic, headings, etc.)
  • Simply highlight text to see formatting options
  • For extended AI assistance, use the AI Assistant panel

For detailed instructions on using all editor features, visit our Writing Guidelines.

To update your account settings:

  1. Click on your profile name in the top-right corner
  2. Select "Profile" from the dropdown menu
  3. Click the "Edit Profile" button
  4. Update your information and click "Save Changes"

Our AI writing assistant offers several prompts to help with your writing:

  • Continue Writing: The AI will continue your text based on what you've already written
  • Improve Paragraph: The AI will enhance clarity, style, and readability
  • Generate Title Suggestions: Get title ideas based on your content
  • Generate Conclusion: Create a fitting conclusion for your post

For detailed instructions on using AI features effectively, see our AI Assistant Guide.

Once you've used all your monthly AI prompts, you'll need to wait until the next billing cycle for your allocation to reset. You can always upgrade your plan to get more prompts immediately.

Your prompt usage is shown in your dashboard, so you can track how many you have left for the current month.

Yes, you can cancel your subscription at any time from your account settings. After canceling, you'll still have access to premium features until the end of your current billing period.

Still Need Help?

Contact our support team directly and we'll get back to you as soon as possible.

Additional Support Resources

Writing Guidelines

Detailed instructions for using all platform features.

Read Guidelines

Email Support

Send us an email directly for personal assistance.

support@writesimpli.com

Community

Connect with other writers and share experiences.

Join Discussion